The Software Engineer II - Windows Debugging role at Microsoft focuses on enhancing the reliability and performance of Windows products for Commercial and Enterprise customers. As part of the Windows Servicing & Delivery team, you will solve complex problems and ensure product functionality while maintaining customer satisfaction. This position offers opportunities for mentorship and collaboration with cross-functional teams, utilizing advanced diagnostic tools and resources. The role emphasizes a customer-focused mindset and technical leadership in software development.

• Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including C, C++, C#, Java, JavaScript, or Python.
• Ability to meet Microsoft, customer and/or government security screening requirements.
• 4+ years’ experience in software engineering, support engineering, or systems administration with Windows Client/Server is preferred.
• 2+ years’ experience in customer-facing site reliability, service engineer role or support engineer roles is preferred.
• Technical proficiency, troubleshooting and learning attitude towards Microsoft M365 technologies is preferred.

• Collaborate with cross-functional teams across Microsoft to gather requirements and deliver high-quality software.
• Analyze product usage patterns and customer feedback to identify opportunities for feature enhancements.
• Implement and validate software changes through rigorous testing and continuous integration practices.
• Demonstrate leadership by taking ownership of projects and fostering a collaborative team environment.
• Engage with other engineering teams to conduct code reviews and contribute to architectural decisions.
• Utilize debugging tools and performance profilers to diagnose and resolve software issues efficiently.
• Maintain a customer-focused mindset by building intuitive and secure software that meets user needs.

• Employees at Microsoft are often offered comprehensive, “world-class” benefits—including health and mental-wellness programs, competitive pay with bonuses and stock awards, and retirement/savings options. Time-off and flexibility are common, with generous vacation and holidays, parental and caregiver leave, and flexible work schedules, alongside learning support, employee resource groups, product discounts, and matching-gifts/volunteering programs. Specific benefits can vary by region.