The Senior Software Engineer (Reliability) role at Bloomberg focuses on enhancing the reliability of AI-driven customer-facing products. The AI Resilience & Insights team aims to unify reliability standards and improve operational insights. The engineer will build foundations for early issue detection and incident prevention, particularly for a new generative AI-powered chat function. This position offers the opportunity to shape how reliability is measured and improved across multi-step workflows and external dependencies.

• Strong software engineering skills in Python and/or Go.
• 5+ years of relevant engineering experience.
• Ability to debug distributed systems and improve reliability through instrumentation.
• Familiarity with observability and incident response.
• Strong collaboration skills and good judgment.

• Define how reliability is measured for key AI user experiences.
• Instrument generative AI-powered conversational agents with real user monitoring.
• Improve alert quality to ensure alerts are actionable and tied to client impact.
• Standardize incident response practices across ENG AI.
• Build dashboards connecting user impact to underlying drivers.
• Strengthen resilience around upstream dependencies using pragmatic controls.
• Participate in a secondary on-call rotation focused on automation and engineering.

• Bloomberg offers a comprehensive suite of benefits designed to support health, financial stability, and work-life balance.