JobsNetwork Triage Specialist
Job description
The Network Triage Specialist role at Bloomberg involves supporting one of the largest private networks globally, ensuring 24/7 client access and network stability. You will work within a dedicated team of engineers focused on troubleshooting and resolving networking issues while collaborating with various internal teams. The position requires a proactive approach to maintaining network reliability and involves working with advanced networking technologies. This role is critical in enhancing the quality of technical services and improving client experiences.
Requirements
- 5+ years of relevant work experience as a Network Operations Engineer or Network Engineer within an enterprise environment.
- Experience troubleshooting and resolving MPLS, BGP, OSPF, IGMP, and PIM related network routing issues.
- Demonstrated ability to manage service issues with third-party service providers, including ISPs and telecom vendors.
- Fluency in both written and spoken English.
- Demonstrated continuous career growth within an organization.
Responsibilities
- Support the global network and ensure uninterrupted client access using various platforms.
- Collaborate with internal teams to provide daily support for Bloomberg's market data infrastructure.
- Diagnose and resolve connectivity problems impacting customers and stock exchange access.
- Adhere to strict deadlines and manage internal ticketing systems for incident resolution.
- Deliver hardware and software support across various network platforms.
Benefits
- Bloomberg offers a comprehensive suite of benefits designed to support health, financial stability, and work-life balance.
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