The role involves joining the AWS Solutions organization to develop innovative cloud-based contact center solutions through Amazon Connect. The team focuses on solving complex engineering problems while delivering impactful technology that enhances customer service experiences. As a Software Development Engineer, you will be responsible for end-to-end code ownership and collaborating with senior technical leaders. This position offers a unique opportunity to shape the future of contact centers in the cloud.

• 3+ years of non-internship professional software development experience
• 2+ years of non-internship design or architecture experience of new and existing systems
• Experience programming with at least one software programming language
• 3+ years of full software development life cycle experience, including coding standards and testing
• Bachelor's degree in computer science or equivalent

• Own code end-to-end from design to development
• Work closely with senior technical leaders within the team and across AWS
• Develop scalable and resilient systems with a constant customer focus
• Solve real customer problems through innovative technology solutions
• Collaborate with a diverse team to create a positive work environment

• Employees at Amazon are often offered comprehensive health benefits—including multiple medical plan options (no pre-existing condition exclusions, 100% covered in-network preventive care), dental and vision plans, a 24/7 medical advice line from day one, expert second-opinion services, and broad mental-health support with several free counseling sessions (including pediatric). Financial wellness typically includes a 401(k) with company match (up to 2%), Restricted Stock Units (equity), FSAs, an emergency savings program, product and partner discounts, and even college-savings and home-purchase programs. Overall, the package is designed to support employees and their families’ health, finances, and day-to-day life.