The role is for a senior Site Reliability Engineering (SRE) leader responsible for setting the strategic direction of Apple's Maps serving infrastructure. This position focuses on ensuring the reliability, scalability, and operational excellence of widely used services. The leader will collaborate with engineering, product, and operations teams to shape the roadmap for the serving platform. The role emphasizes the integration of AI to transform SRE practices and improve infrastructure operations.

• 10-15+ years of experience in SRE or adjacent disciplines with at least 10 years in senior management roles.
• Demonstrated experience leading SRE organizations supporting large-scale, user-facing distributed services.
• Strong technical proficiency in Linux fundamentals, distributed systems concepts, networking, and infrastructure at scale.
• Demonstrated experience applying AI/ML tooling or LLM-based solutions to improve SRE or infrastructure operations.
• Ability to read and understand code produced by LLMs and evaluate its suitability for production use.
• Proven ability to communicate at the executive level and negotiate across organizational boundaries.
• Experience with cloud infrastructure (AWS, GCP) and Kubernetes at scale.
• Background in capacity planning, performance engineering, or infrastructure architecture.
• Track record of driving cultural and process transformation within SRE organizations.
• Experience building or deploying AI-powered operational tooling.

• Set the strategic direction for the Maps serving infrastructure.
• Lead an organization of SREs and ensure the reliability and scalability of services.
• Collaborate closely with engineering, product, and operations partners.
• Drive the transformation of SRE practices through the integration of AI.
• Shape the roadmap for the serving platform.
• Evaluate and implement AI/ML solutions to enhance operational efficiency.
• Communicate effectively with executive leadership and negotiate across teams.

• Employees at Apple are often offered comprehensive benefits that support physical and mental well-being—flexible medical plans, confidential counseling, onsite wellness centers at major campuses, and resources for fitness and daily life. Families typically receive fertility support, paid parental leave with gradual return, caregiving leave, and dependent-care guidance, while financial perks commonly include stock grants (with purchase discounts), 401(k) matching, and income-protection coverage. Employees also see robust time off, Apple University learning and tuition reimbursement, donation matching and paid volunteer hours, and deep product and partner discounts.