The role is for an experienced Program/Project Manager in the AIML Data Operations group at Apple, focusing on enhancing operational efficiency and customer experience through data-driven solutions. The team contributes to the development of AIML algorithms for products like Siri and Apple Intelligence. The manager will drive critical programs, manage project plans, and collaborate with various stakeholders. The ideal candidate will thrive in a fast-paced environment and possess strong analytical and leadership skills.

• 10+ years of experience managing large projects or programs including cross-functional initiatives across global teams.
• Bachelor's degree in Business Management, Finance, or a related field.
• Background in Project or Program management.
• Proven track record of leading complex strategic programs.
• Proficient knowledge of systems implementation and project life cycles.
• Exceptional presentation, verbal, and written communication skills.

• Drive cross-functional programs to enhance customer experience and operational efficiency.
• Define and implement policies and processes for program management.
• Collaborate with DRIs and stakeholders to manage workflows and prioritize initiatives.
• Provide program updates and communicate risks to leadership.
• Analyze data to identify root causes and develop innovative solutions.
• Lead cross-functional teams and influence stakeholders at all levels.

• Employees at Apple are often offered comprehensive benefits that support physical and mental well-being—flexible medical plans, confidential counseling, onsite wellness centers at major campuses, and resources for fitness and daily life. Families typically receive fertility support, paid parental leave with gradual return, caregiving leave, and dependent-care guidance, while financial perks commonly include stock grants (with purchase discounts), 401(k) matching, and income-protection coverage. Employees also see robust time off, Apple University learning and tuition reimbursement, donation matching and paid volunteer hours, and deep product and partner discounts.