This role is part of the Amazon Web Services (AWS) EC2 Networking and Outpost hardware team, which operates like a start-up within a large enterprise. The team focuses on building high-performance hardware for cloud computing infrastructures and managing systems at scale. Engineers will work collaboratively to solve systemic issues and improve customer experiences while developing specialized server fleets. This position offers a unique opportunity for technical growth and innovation in a fast-paced environment.

• BS degree in Electrical Engineering, Computer Engineering, or Computer Science.
• 5+ years of experience with complex server, storage, or network server designs.
• 5+ years of experience developing functional specifications, design verification plans, functional test procedures, and operational repair plans.
• 5+ years of experience with debug and root cause analysis of PCIe, memory, storage subsystems, or networking.
• 3+ years of advanced support experience managing customer escalations in a large-scale production environment.
• MS degree in Electrical Engineering, Computer Engineering, or Computer Science is preferred.
• Technical background in server design or architecture, specifically having led the development of multiple complete servers.
• Experience with server technologies such as BIOS, BMC, signal integrity, memory, storage, PCIe, and thermal management.
• Experience with deploying and operating hardware and applications at scale.
• Proven results-oriented person with a bias for action.

• Interface with internal and external customers to understand project requirements.
• Facilitate system development based on server design.
• Solve operational challenges to improve customer experience.
• Develop improved systems for future designs.
• Work directly with vendors and ODM/JDM design teams to manufacture products at scale.
• Collaborate with interdisciplinary teams to execute product design from concept to production.

• Employees at Amazon are often offered comprehensive health benefits—including multiple medical plan options (no pre-existing condition exclusions, 100% covered in-network preventive care), dental and vision plans, a 24/7 medical advice line from day one, expert second-opinion services, and broad mental-health support with several free counseling sessions (including pediatric). Financial wellness typically includes a 401(k) with company match (up to 2%), Restricted Stock Units (equity), FSAs, an emergency savings program, product and partner discounts, and even college-savings and home-purchase programs. Overall, the package is designed to support employees and their families’ health, finances, and day-to-day life.