The Lead Software Production Management & Reliability Engineering position at Morgan Stanley focuses on overseeing the production environment and ensuring the operational reliability of deployed software. This role is critical for managing the stability and optimization of Wealth Management systems, collaborating with various technical teams, and providing user support. The position requires strong analytical skills and technical expertise to troubleshoot issues and improve system performance. The team is dedicated to enhancing user experience and minimizing downtime through effective incident management and proactive solutions.

• Minimum 5–7 years of experience developing and/or supporting enterprise applications.
• 3–5 years of experience leading a small-to-medium team with similar skill sets.
• Willingness to embrace Agile practices and DevOps/SRE concepts.
• Working knowledge of DevOps and observability tools such as Grafana, Prometheus, Splunk, and Kibana.
• Experience with AWS services such as EC2, ECS, S3, Fargate, Aurora, and Lambda.
• Hands-on scripting experience with Python and working knowledge of Java.
• BS/MS degree (or equivalent), preferably in a quantitative discipline.

• Proactively detect, troubleshoot, and resolve all issues affecting production applications.
• Maintain clear, concise, and timely communications with affected parties during outages.
• Develop and revise policies and procedures to ensure application development standards.
• Ensure adherence to Change Implementation Management guidelines for all systems in Production.
• Service all requests for data or activities requiring access to Production systems.
• Maintain and grow a body of knowledge accessible to all team members.
• Assist with investigating and troubleshooting production issues while mentoring team members.

• Morgan Stanley offers extensive benefits that support employees’ careers, health, finances, and families, including top-tier medical coverage, mental health support, generous parental leave, fertility and family-building benefits, and robust retirement and stock purchase plans. Employees also gain access to continuous learning and networking opportunities, volunteer and giving programs aligned with the firm’s values, and hundreds of lifestyle perks like discounted products, cultural and entertainment tickets, and commuter savings.