The Software Engineer role at Salesforce focuses on building the developer experience that powers AI at Slack. The AI and ML Infrastructure team is responsible for creating reliable and scalable platforms that enable machine learning and AI capabilities across the company. This position involves collaborating with various teams to improve the usability and reliability of AI platforms while ensuring high standards for quality and performance. The role emphasizes advanced prompt engineering and the development of tools that facilitate AI integration into workflows.

• Experience building developer tooling, libraries, or CI CD pipelines that improve engineering speed, quality, and usability.
• Experience operationalizing Large Language Models (LLMs) and building integrations with first party APIs and external cloud provider APIs such as AWS, GCP, or Azure.
• Strong proficiency in Python, PHP or Hacklang and experience with infrastructure as code and modern software engineering practices.
• A related technical degree is required.
• Advanced prompt engineering skills and the ability to write precise, structured prompts.

• Drive the evolution of Slack’s AI and ML platform toward a self service, developer friendly environment that improves velocity and reliability.
• Build and maintain SDKs, feature generation tools, and CI CD pipelines that make it easy for product teams to integrate AI into their workflows.
• Design and operate AI quality evaluation frameworks and prompt engineering infrastructure to ensure AI features meet high standards for reliability and user experience.
• Collaborate closely with ML modeling, AI quality, and product engineering teams to design platforms that meet evolving technical and business needs.
• Critically evaluate code for correctness, quality, security, and performance.

• Employees at Slack, as part of Salesforce, are often offered comprehensive benefits focused on wellbeing and inclusion, including competitive health-care coverage, time off to rest, recharge and volunteer, and holistic programs that support mental health, family planning and overall work–life balance.