As a Senior IT Analyst for R&D Lab Systems at Elanco, you will support IT systems and applications used in research and development labs. Your role involves collaborating with scientists and lab operations to ensure the reliability and accessibility of these systems. You will focus on troubleshooting issues and enhancing system performance to improve user experience. This position is essential for maintaining stable lab operations and fostering effective teamwork within the organization.

• Bachelor's degree in Information Technology, Computer Science, or a related field
• Experience supporting IT applications or systems in a lab, R&D, or technical environment
• Strong troubleshooting skills across applications, systems, and user issues
• Experience working with end users and cross-functional teams
• Ability to manage multiple priorities in a fast-paced environment

• Support and maintain R&D lab systems and applications, ensuring availability and performance for lab users
• Act as a key point of contact for scientists and lab staff, troubleshooting system and application issues
• Partner with IT and business teams to gather requirements and support system enhancements
• Assist with application configurations, upgrades, and implementations within lab environments
• Support user access, system usage, and issue resolution to minimize disruption to lab operations
• Document processes, configurations, and support activities to ensure consistency and scalability
• Contribute to continuous improvement of lab IT systems and user experience

• Employees at Elanco are often offered competitive compensation with annual bonus and equity eligibility, retirement plans (including a U.S. 401(k)), and comprehensive health coverage—medical, dental, vision, company-paid life and disability—and even pet insurance. Time-off and flexibility typically include generous PTO, U.S. mid-year and year-end paid shutdown weeks, parental leave, and flexible/remote work options. Employees also benefit from strong development programs (onboarding, course libraries, mentorship, nine ERGs, and tiered leadership programs) that support both professional growth and community involvement.