The role involves providing technical support for KLA equipment, particularly in diagnosing and troubleshooting complex optical, electro-mechanical systems, and software solutions. The KLA Services team, based in Milpitas, CA, focuses on maintaining high performance and productivity through a flexible portfolio of services. The candidate will collaborate with specialists to resolve technical issues and ensure customer satisfaction. This position requires significant travel to support escalated issues on-site.

• Master's Level Degree with related work experience of 0 years or Bachelor's Level Degree with related work experience of 2 years.
• Electrical and Mechanical experience is required, with Optical experience preferred.
• Must be able to travel 40-70% domestically and internationally.

• Respond to ongoing technical issues of KLA equipment that field product support teams cannot resolve.
• Assist field engineers in diagnosing, troubleshooting, and debugging sophisticated equipment and software solutions.
• Collaborate with specialists to create optimized plans of action for resolving technical issues.
• Travel within the region and worldwide to support escalated issues on-site on short notice.
• Create documentation related to troubleshooting processes and technical findings.

• Employees at KLA are often offered competitive pay with bonuses, a 401(k) match, an employee stock purchase program, and financial perks like student-debt assistance, planning support, and group insurance discounts. Health and lifestyle benefits typically include medical/dental/vision, life and other voluntary coverages, paid time off and holidays, family leave, backup care, wellness rewards, gym discounts, and community-volunteering opportunities. Employees also get strong growth support through tuition reimbursement, KLA’s corporate learning center, education awards, and engineering certification programs.