The Platform Development Engineer role at Annapurna Labs focuses on maintaining and optimizing a fleet of advanced machine learning servers. The engineer will work closely with hardware and software teams to debug issues and enhance customer experience. This position requires a strong background in both software development and hardware troubleshooting. The team is dedicated to ensuring high-quality performance and rapid incident response for cutting-edge ML products.

• 4+ years of programming experience with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, or Ruby.
• 3+ years of professional software development experience or a Bachelor's degree in engineering or equivalent.
• 3+ years of experience designing or architecting new and existing systems.
• Experience in computer architecture and general troubleshooting/debugging of hardware.
• 2+ years of server hardware troubleshooting and repair experience.
• Master's degree or above in electrical engineering, computer engineering, or equivalent.
• Experience with SOC bring-up and post-silicon validation.

• Be a member of a team responsible for system remediation, operational excellence, and customer experience on ML products.
• Utilize data to root cause hardware failures and identify trends on complex systems.
• Implement and improve system level testing across the product lifecycle.
• Develop maintainable, documented, tested, and reusable software.
• Dive deep on issues at the intersection of hardware and software.
• Maximize the health, sellability, and customer experience of the ML server platform.
• Review dashboards to identify trends and triage emergent issues.
• Partner with hardware and software engineering teams to debug and investigate issues.
• Manage software deployments and run status meetings to align stakeholders.

• Employees at Amazon are often offered comprehensive health benefits—including multiple medical plan options (no pre-existing condition exclusions, 100% covered in-network preventive care), dental and vision plans, a 24/7 medical advice line from day one, expert second-opinion services, and broad mental-health support with several free counseling sessions (including pediatric). Financial wellness typically includes a 401(k) with company match (up to 2%), Restricted Stock Units (equity), FSAs, an emergency savings program, product and partner discounts, and even college-savings and home-purchase programs. Overall, the package is designed to support employees and their families’ health, finances, and day-to-day life.