The AI Data Engineer role focuses on building and scaling AI-powered analytics tools for customer service at Ring & Blink. The team emphasizes an engineering culture that integrates AI into daily work, aiming to transform prototypes into reliable production systems. Responsibilities include developing conversational analytics agents and ensuring the correctness and governance of AI tools. The position requires collaboration with data engineers and platform engineers to enhance data accessibility and user independence.

• 3+ years of data engineering experience
• Experience with data modeling, warehousing, and building ETL pipelines
• Experience with SQL
• Experience with AWS technologies like Redshift, S3, AWS Glue, EMR, Kinesis, FireHose, Lambda, and IAM roles and permissions
• Experience with non-relational databases or data stores such as object storage, document or key-value stores, graph databases, and column-family databases

• Build and deploy conversational analytics agents that allow users to query customer service data in natural language.
• Productionize AI teammates and agents for specific use cases using internal platforms and cloud-hosted frameworks.
• Wire together the full stack from data sources to user interface.
• Own the end-to-end delivery from prototype handoff through production deployment and user onboarding.
• Build validation mechanisms to ensure AI answers match the source of truth.
• Define and maintain the semantic layer including metric definitions and business logic.
• Design guardrails for AI data access and question scope.
• Implement confidence scoring, audit trails, and feedback loops.
• Monitor AI tool performance and respond to user feedback for continuous improvement.
• Document AI products to facilitate future extensions and scalability.

• Employees at Amazon are often offered comprehensive health benefits—including multiple medical plan options (no pre-existing condition exclusions, 100% covered in-network preventive care), dental and vision plans, a 24/7 medical advice line from day one, expert second-opinion services, and broad mental-health support with several free counseling sessions (including pediatric). Financial wellness typically includes a 401(k) with company match (up to 2%), Restricted Stock Units (equity), FSAs, an emergency savings program, product and partner discounts, and even college-savings and home-purchase programs. Overall, the package is designed to support employees and their families’ health, finances, and day-to-day life.