The AI/ML Data Operations Program Manager at Apple plays a critical role in ensuring the quality and efficiency of annotated data essential for AI innovations. This position involves engaging with various teams across Apple's ecosystem to deliver high-quality data that supports AI advancements. The manager will capture requirements, oversee program commitments, and maintain customer relationships. This role is pivotal in linking innovative teams with the data necessary for developing the next generation of Apple products and features.

• 10+ years of experience managing cross-functional programs across global teams.
• Experience communicating technical concepts to both technical and non-technical audiences.
• Experience consolidating multiple points of view into recommendations to move projects forward.
• Experience building rapport and influencing stakeholders.
• Experience identifying and resolving process bottlenecks.
• Experience with data annotation tools and workflows.
• Strong understanding of machine learning concepts and methodologies.

• Engage with teams across Apple's ecosystem to deliver high-quality annotated data.
• Capture initial requirements and follow through on all program commitments.
• Maintain customer relationships and understand their strategic goals.
• Prioritize operations tasks and coordinate with capacity planning for operational resources.
• Collaborate with cross-functional teams to define annotation requirements.
• Manage operational projects from prototype to scale.
• Ensure customer satisfaction by delivering high-quality data.

• Employees at Apple are often offered comprehensive benefits that support physical and mental well-being—flexible medical plans, confidential counseling, onsite wellness centers at major campuses, and resources for fitness and daily life. Families typically receive fertility support, paid parental leave with gradual return, caregiving leave, and dependent-care guidance, while financial perks commonly include stock grants (with purchase discounts), 401(k) matching, and income-protection coverage. Employees also see robust time off, Apple University learning and tuition reimbursement, donation matching and paid volunteer hours, and deep product and partner discounts.