The Senior Software Engineer (Technical Lead) role at Microsoft focuses on designing and delivering cloud-native services using Microsoft technologies. This position emphasizes hands-on technical leadership and the application of AI to enhance customer experience and internal operations. The engineer will work across teams to influence technical direction and lead initiatives as a senior individual contributor. The role requires a growth mindset and a commitment to fostering a culture of inclusion and collaboration.

• Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
• Ability to meet Microsoft, customer and/or government security screening requirements.
• Master's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
• 8+ years of software engineering experience.
• Solid experience with C#, .NET / .NET Core.
• Experience designing and operating distributed systems at scale.
• Experience with production systems, including incident management and troubleshooting.
• Proven ability to collaborate effectively with support and operations teams.
• Solid problem-solving, communication, and stakeholder management skills.
• Exposure to modern AI technologies and a curiosity to apply them in practical scenarios.

• Lead the design and development of scalable, secure, and reliable services using C#, .NET, and Azure.
• Own key architectural decisions and drive technical strategy through design reviews, technical proposals, and hands-on prototypes.
• Partner with support and operations to identify customer-impacting issues, clarify requirements, and translate operational pain points into engineering work.
• Analyze incidents and trends to identify root causes, drive post-incident learnings, and deliver durable fixes that reduce recurrence.
• Build automation and self-service capabilities to reduce operational overhead.
• Design and implement AI-powered capabilities with appropriate evaluation, safety, and monitoring.
• Collaborate across engineering, product, and business teams to deliver end-to-end solutions and align on tradeoffs.
• Mentor engineers, raise engineering standards, and foster a culture of learning and inclusion.

• Employees at Microsoft are often offered comprehensive, “world-class” benefits—including health and mental-wellness programs, competitive pay with bonuses and stock awards, and retirement/savings options. Time-off and flexibility are common, with generous vacation and holidays, parental and caregiver leave, and flexible work schedules, alongside learning support, employee resource groups, product discounts, and matching-gifts/volunteering programs. Specific benefits can vary by region.