The role is for a Software Development Engineer within the AWS Applied AI Solutions organization, focusing on developing innovative technology solutions for modern contact centers in the cloud. The team is dedicated to solving complex engineering and algorithmic problems while maintaining a strong customer focus. This position offers the opportunity to shape technology and product offerings in a rapidly growing business. Candidates will work closely with senior technical leaders and take ownership of code from design to development.

• 3+ years of non-internship professional software development experience
• 2+ years of non-internship design or architecture experience of new and existing systems
• Experience programming with at least one software programming language
• 3+ years of full software development life cycle experience, including coding standards and testing
• Bachelor's degree in computer science or equivalent

• Own code end-to-end from design to development
• Work closely with senior technical leaders within the team and across AWS
• Develop scalable and resilient systems for modern contact centers
• Innovate on new services that address customer needs
• Maintain a constant customer focus throughout the development process

• Employees at Amazon are often offered comprehensive health benefits—including multiple medical plan options (no pre-existing condition exclusions, 100% covered in-network preventive care), dental and vision plans, a 24/7 medical advice line from day one, expert second-opinion services, and broad mental-health support with several free counseling sessions (including pediatric). Financial wellness typically includes a 401(k) with company match (up to 2%), Restricted Stock Units (equity), FSAs, an emergency savings program, product and partner discounts, and even college-savings and home-purchase programs. Overall, the package is designed to support employees and their families’ health, finances, and day-to-day life.