JobsSenior Software Engineer (Voice Platform), Customer Systems
Senior Software Engineer (Voice Platform), Customer Systems
AppleSenior Software Engineer (Voice Platform), Customer Systems
AppleLocation
USA (Multiple Locations)
Type
Full-time
Posted
5/22/2026
Compensation
Not listed
Undergraduate with 5+ Years of Experience
Approval 98.9%·Filings 5,543·New hires 2,691·
👑 Elite Sponsor
·FY 2025Job description
As a Senior Voice Platform Software Engineer, you will lead the design and development of scalable voice infrastructure and real-time communication services. You will work on technologies related to SIP signaling, media handling, and distributed systems. This role involves solving complex technical challenges and driving architectural decisions. You will collaborate with various teams to enhance modern communication platforms and customer engagement experiences.
Requirements
- 5+ years of software development experience using C or C++
- Experience with real-time communication platforms such as FreeSWITCH, Kamailio, or Asterisk
- Strong experience developing scalable backend or distributed systems software
- Strong understanding of networking fundamentals including TCP/IP, HTTP, and TLS
- Experience with SIP, RTP, and VoIP technologies
- Bachelor's degree in Computer Science, Computer Engineering, or equivalent practical experience
- Experience with WebRTC and modern real-time communication architectures
- Familiarity with cloud-native architectures and container technologies such as Docker or Kubernetes
- Experience with scalable event-driven systems and distributed infrastructure technologies such as Kafka or Redis
Responsibilities
- Architect and develop scalable voice infrastructure and real-time communication services
- Collaborate across engineering, infrastructure, and product teams
- Contribute to platform architecture, scalability, resiliency, and operational excellence
- Mentor engineers and influence the technical direction of the platform
- Troubleshoot production systems and operate highly available services at scale
Benefits
- Employees at Apple are often offered comprehensive benefits that support physical and mental well-being—flexible medical plans, confidential counseling, onsite wellness centers at major campuses, and resources for fitness and daily life. Families typically receive fertility support, paid parental leave with gradual return, caregiving leave, and dependent-care guidance, while financial perks commonly include stock grants (with purchase discounts), 401(k) matching, and income-protection coverage. Employees also see robust time off, Apple University learning and tuition reimbursement, donation matching and paid volunteer hours, and deep product and partner discounts.
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