Voice Platform Software Engineer, Customer Systems
AppleVoice Platform Software Engineer, Customer Systems
AppleLocation
Austin, TX
Type
Full-time
Posted
5/22/2026
Compensation
Not listed
Job description
As a Voice Platform Software Engineer, you will be part of a team focused on building large-scale voice and real-time communication platforms. The role involves designing, developing, and operating scalable voice infrastructure that supports high-volume customer interactions. You will work on technologies related to SIP signaling, media handling, and cloud-native development. Collaboration with cross-functional teams is essential to deliver reliable communication solutions.
Requirements
- 3+ years of software development experience using C or C++
- Experience developing backend or distributed systems software
- Understanding of networking fundamentals including TCP/IP, HTTP, TLS, and load balancing
- Bachelor's degree in Computer Science, Computer Engineering, or equivalent practical experience
- Experience with WebRTC or VoIP technologies
- Familiarity with cloud-native architectures and container technologies such as Docker or Kubernetes
- Experience with scalable distributed systems and event-driven architectures
- Experience working with Kafka, Redis, or similar distributed infrastructure technologies
- Experience with real-time communication platforms such as FreeSWITCH, Kamailio, Asterisk, or similar technologies
- Experience with SIP and RTP
Responsibilities
- Design and develop scalable voice infrastructure and real-time communication services
- Collaborate with platform engineers, client application teams, infrastructure teams, and architects
- Solve complex technical challenges related to voice signaling and media processing
- Drive innovation in modern communication technologies
- Ensure the reliability and performance of communication solutions
Benefits
- Employees at Apple are often offered comprehensive benefits that support physical and mental well-being—flexible medical plans, confidential counseling, onsite wellness centers at major campuses, and resources for fitness and daily life. Families typically receive fertility support, paid parental leave with gradual return, caregiving leave, and dependent-care guidance, while financial perks commonly include stock grants (with purchase discounts), 401(k) matching, and income-protection coverage. Employees also see robust time off, Apple University learning and tuition reimbursement, donation matching and paid volunteer hours, and deep product and partner discounts.
H-1B filing history
Public USCIS petition and DOL LCA counts · latest USCIS FY2026, LCA FY2026
Filing entity: Apple Inc
As of Aug 23, 2026
Initial approvals
1,065
FY2026
Approval rate
99.0%
FY2026
LCA certified
9,221
FY2026
Entry-level share
5.6%
FY2026
Initial approvals YoY
+30%
Trend
LCA certified YoY
-35%
Trend
Initial approvals by fiscal year
Approval rate by fiscal year
Continuing vs initial approvals
LCA certified positions by quarter
LCA certified positions by fiscal year
Based on public USCIS and DOL filings; not a sponsorship guarantee.
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