The role involves working as a Software Engineer or Senior Software Engineer within the Customer Experience Engineering team at Microsoft. This team focuses on enhancing customer experiences through the Azure platform, engaging directly with customers to solve complex technical challenges. Engineers will contribute to the design and development of observability-focused services while ensuring production reliability. The position offers a unique opportunity to blend hands-on engineering with strategic customer engagement.

• Bachelor's Degree in Computer Science or related technical field AND 6+ years of technical engineering experience with coding in languages such as C, C++, C#, Java, JavaScript, or Python.
• Ability to meet Microsoft, customer, and/or government security screening requirements.

• Work directly with strategic Azure customers to design, build, and optimize production-grade applications on Azure.
• Contribute to the design, development, and continuous improvement of an observability-focused service.
• Support live production environments through on-call participation and incident investigation.
• Develop technical assets, tools, guidance, and reference implementations to enable repeatable customer success.
• Collaborate with other product teams to represent real-world customer experiences and drive improvements.

• Employees at Microsoft are often offered comprehensive, “world-class” benefits—including health and mental-wellness programs, competitive pay with bonuses and stock awards, and retirement/savings options. Time-off and flexibility are common, with generous vacation and holidays, parental and caregiver leave, and flexible work schedules, alongside learning support, employee resource groups, product discounts, and matching-gifts/volunteering programs. Specific benefits can vary by region.