The role is for a Software Development Engineer within the AWS Solutions organization, focusing on the innovative Amazon Connect service, a cloud-based contact center. The team is dedicated to solving complex engineering challenges and enhancing customer interactions through technology. Engineers will have the opportunity to work on scalable and resilient systems while maintaining a strong customer focus. This position offers a chance to influence the development of a rapidly growing service that impacts millions of users worldwide.

• 3+ years of non-internship professional software development experience
• 2+ years of non-internship design or architecture experience of new and existing systems
• Experience programming with at least one software programming language
• 3+ years of full software development life cycle experience, including coding standards and operations
• Bachelor's degree in computer science or equivalent

• Own code end-to-end from design to development
• Work closely with senior technical leaders within the team and across AWS
• Develop the next generation contact center technology
• Design and deliver scalable and resilient systems
• Solve real customer problems and address their needs

• Employees at Amazon are often offered comprehensive health benefits—including multiple medical plan options (no pre-existing condition exclusions, 100% covered in-network preventive care), dental and vision plans, a 24/7 medical advice line from day one, expert second-opinion services, and broad mental-health support with several free counseling sessions (including pediatric). Financial wellness typically includes a 401(k) with company match (up to 2%), Restricted Stock Units (equity), FSAs, an emergency savings program, product and partner discounts, and even college-savings and home-purchase programs. Overall, the package is designed to support employees and their families’ health, finances, and day-to-day life.