The Program Manager – Quality Assurance is responsible for leading quality execution and program governance for large-scale software development programs. This hands-on role requires collaboration with Engineering, Product, Operations, and Vendor teams to ensure quality and smooth delivery. The manager will leverage GenAI tools to enhance quality workflows and improve efficiencies in quality management. The ideal candidate thrives in fast-paced environments and is dedicated to delivering high-quality customer experiences.

• Experience with platform migrations, system integrations, or SaaS implementations.
• Proficiency with QA tools such as Selenium, Playwright, JMeter, and RestAssured.
• A working understanding of test automation concepts.
• Experience collaborating with vendors or external implementation partners.
• Experience applying GenAI tools and AI-assisted workflows within Quality Engineering or SDLC processes.
• Strong organizational, communication, and execution skills.

• Lead end-to-end quality execution and program governance for software development programs.
• Coordinate and execute testing activities, manage risks and dependencies, and drive release readiness.
• Partner with Engineering and Product to define test plans, test scope, and acceptance criteria.
• Coordinate and track functional, integration, regression, and business testing across teams.
• Drive day-to-day execution across cross-functional teams including Engineering and Operations.
• Identify and track dependencies, risks, and blockers, escalating proactively with clear context.
• Facilitate defect triage, track resolution progress, and ensure closure prior to release milestones.
• Maintain clear visibility into QA readiness, test coverage, and open risks.
• Support go/no-go decisions with structured readiness assessments.
• Deliver regular status updates to both technical and business stakeholders.
• Continuously improve QA processes, templates, and reporting practices.
• Drive the adoption of test automation and structured release governance.
• Leverage GenAI tools to auto-generate test plans and test cases from product requirements.
• Use GenAI to perform gap analysis on existing test coverage and analyze retrospective data.
• Evaluate and champion GenAI-assisted test automation tools.

• Employees at Apple are often offered comprehensive benefits that support physical and mental well-being—flexible medical plans, confidential counseling, onsite wellness centers at major campuses, and resources for fitness and daily life. Families typically receive fertility support, paid parental leave with gradual return, caregiving leave, and dependent-care guidance, while financial perks commonly include stock grants (with purchase discounts), 401(k) matching, and income-protection coverage. Employees also see robust time off, Apple University learning and tuition reimbursement, donation matching and paid volunteer hours, and deep product and partner discounts.