The Systems Development Engineer role within the Enterprise Engineering organization focuses on managing one of the largest macOS client fleets globally. The team aims to enhance Amazon's security while ensuring a productive user experience. This hands-on position involves macOS administration, tool development, and performance analysis. The engineer will directly influence the macOS experience roadmap using AWS services and DevOps patterns.

• 5+ years of administrative experience in networking, storage systems, and operating systems.
• 2+ years of non-internship professional software development experience.
• 1+ years of experience designing or architecting new and existing systems.
• Knowledge of systems engineering fundamentals including networking and storage.
• Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, or Ruby.
• Experience with PowerShell, Python, Ruby, or Java is preferred.
• Experience working in an Agile environment using the Scrum methodology.

• Troubleshoot and solve issues in a globally scaled enterprise environment.
• Manage macOS client tasks including patching, OS updates, and configuration profile deployments.
• Maintain client management service infrastructure hosted in AWS.
• Contribute to automation efforts focused on the macOS client fleet.
• Utilize deep understanding of macOS internals and security frameworks.
• Handle macOS upgrade lifecycle management at fleet scale.
• Work with MDM and fleet management tools such as Jamf Pro or similar.

• Employees at Amazon are often offered comprehensive health benefits—including multiple medical plan options (no pre-existing condition exclusions, 100% covered in-network preventive care), dental and vision plans, a 24/7 medical advice line from day one, expert second-opinion services, and broad mental-health support with several free counseling sessions (including pediatric). Financial wellness typically includes a 401(k) with company match (up to 2%), Restricted Stock Units (equity), FSAs, an emergency savings program, product and partner discounts, and even college-savings and home-purchase programs. Overall, the package is designed to support employees and their families’ health, finances, and day-to-day life.