The Enterprise Technology Services Specialist role at Bloomberg focuses on ensuring the stability and performance of Bloomberg solutions in client production environments. This position is part of a global team that supports clients post-implementation and through ongoing production support. The role is highly client-facing, involving collaboration with various teams to resolve issues and improve client experiences. The specialist will work with technologies such as FIX, XML, MQ, and APIs to support integrations between Bloomberg and external systems.

• At least 3 years of experience in a technical support role within the financial services industry
• A background in computer science, computer engineering, or equivalent experience within financial markets
• Hands-on experience diagnosing and resolving connectivity issues across LAN, WAN, and TCP/IP networks
• Experience working with one or more financial data or messaging protocols such as FIX, MQ, SFTP, or Web APIs
• Strong multitasking, prioritization, and time-management skills in a fast-paced environment

• Analyze, troubleshoot, and resolve production issues across global client environments, identifying root causes and delivering timely solutions
• Partner with Engineering and Product teams to prevent incidents and improve system resilience through proactive design and change management
• Act as a trusted technical partner for clients, balancing urgency, accuracy and long-term solutions
• Support client relationships through close collaboration with Account Management teams across electronic trading and regulatory workflows
• Ensure a smooth transition for clients as they move from implementation into ongoing production support

• Bloomberg offers a comprehensive suite of benefits designed to support health, financial stability, and work-life balance.