Tesla is seeking a Product Support Engineer to develop automated diagnostic tools for their vehicle infotainment system. The role focuses on creating user-friendly diagnostic processes to enhance vehicle serviceability and customer experience. Candidates will work on innovative projects within a collaborative team environment.

• At least two years of experience in software engineering
• Expertise in Linux system and tool development
• Proficiency in shell scripting and high-level programming languages (Python, Ruby, Java, Go, or similar)
• Exceptional communication skills
• Profound understanding of diagnostic processes
• Creativity in solving unique technical challenges
• Experience with over-the-air (OTA) software updates and vehicle communication protocols (CAN, LIN, etc.) is a plus

• Develop and refine automated diagnostic processes and tools
• Create and maintain robust regression/validation frameworks for the diagnostic platform
• Balance diagnostic simplicity with regulatory compliance
• Innovate in automating complex vehicle diagnostics
• Equip service technicians with advanced tools and data for efficient vehicle diagnosis
• Analyze extensive data sets for predictive trends and actionable insights

• Employees at Tesla are often offered day-one coverage with multiple medical options (some at $0 paycheck cost), dental/vision, company HSA contributions, a 401(k) match, and equity programs. Most roles also include paid time off and holidays, family-building support, employee assistance, commuter and childcare benefits, and access to discounts and wellness programs.