Rivian is seeking a proactive and driven Quality Engineer to join their Electric Vehicle manufacturing team in Normal, Illinois. This role focuses on leading the response to customer quality issues, conducting root-cause analyses, and enhancing manufacturing quality. The ideal candidate will work collaboratively with cross-functional teams to resolve urgent quality issues and ensure customer satisfaction. The position requires a strong background in quality engineering within automotive manufacturing.

• Bachelor's degree in Engineering (Electrical, Mechanical, Industrial, Mechatronics, or a related field)
• 2+ years of dedicated quality engineering experience, preferably within automotive manufacturing
• Understanding of day-to-day production line operations, escalations, and reports
• Proven experience coordinating in-plant containment actions in production environments
• Working knowledge of core quality tools and standards, including APQP, PPAP, FMEA, SPC, and 8D methodology
• Excellent communication skills and ability to work effectively under pressure
• Must be able to travel at least 20%, with potential for increased travel
• Ability to lift and/or move up to 10 pounds frequently and up to 25 pounds occasionally

• Lead the end-to-end customer complaint process for EV manufacturing issues
• Identify and solve quality issues within factory quality gates
• React quickly to quality escalations and drive immediate containment actions on the shop floor
• Lead structured investigations to ensure timely implementation and closure of corrective actions
• Coordinate and lead cross-functional teams to resolve urgent manufacturing and field quality issues
• Support investigations of complex component failures using established problem-solving tools
• Conduct production line audits to verify the effectiveness of containment actions
• Provide real-time data analysis and quality feedback to support fast-paced EV production goals
• Update essential quality documents based on lessons learned from field and manufacturing issues

• Employees at Rivian are often offered comprehensive health, dental, and vision insurance, a 401(k) with company match, ESPP and potential RSU grants, performance bonuses, and generous time off including paid parental and sick leave. Perks can include 24/7 mental-health coaching and therapy, Hinge Health for Anthem enrollees, tuition assistance and professional development, plus on-site food and a wide range of employee discounts on items like computers, mobile phones, home loans, and pet care.