The Software Engineer I role is part of the Service Network team at Salesforce, focusing on building and maintaining scalable, secure, and reliable service mesh infrastructure for Slack's platform. This position emphasizes collaboration and innovation, as the team works to enhance platform reliability and operational efficiency. Engineers will engage with distributed systems and cloud-native technologies while contributing to a diverse and supportive culture. The role is critical in ensuring high availability and performance for over 14 million daily active users.

• Must have lawful permanent residency in the U.S.
• 2+ years of experience in software engineering, infrastructure engineering, or site reliability engineering.
• Hands-on experience with Kubernetes and cloud platforms such as AWS or GCP.
• Proven ability to work within distributed systems, microservices, or cloud-native environments.
• Strong collaboration and communication skills.

• Design, build, and operate scalable, secure, and reliable service mesh infrastructure.
• Implement and maintain core service mesh capabilities including service discovery and traffic routing.
• Troubleshoot and resolve production issues across distributed systems and networking layers.
• Drive improvements in platform reliability and operational efficiency through automation.
• Contribute enhancements and fixes to internal tooling and open-source technologies.
• Play an active role in incident response and uphold platform availability.

• Employees at Slack, as part of Salesforce, are often offered comprehensive benefits focused on wellbeing and inclusion, including competitive health-care coverage, time off to rest, recharge and volunteer, and holistic programs that support mental health, family planning and overall work–life balance.