This position is part of the AWS Applied AI Solutions organization, focusing on delivering innovative technology solutions that enhance customer engagement. The team aims to provide intuitive applications that help businesses manage operations effectively. With a commitment to work-life balance and an inclusive culture, AWS fosters an environment of continuous learning and mentorship. The role involves contributing to the development of AI-powered customer experience solutions like Amazon Connect.

• 3+ years of non-internship professional software development experience
• 2+ years of non-internship design or architecture experience with design patterns, reliability, and scaling
• Experience programming with at least one software programming language
• 3+ years of experience in the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
• Bachelor's degree in computer science or equivalent

• Develop and maintain software solutions that enhance customer engagement services
• Collaborate with cross-functional teams to design and implement scalable systems
• Participate in code reviews and ensure adherence to coding standards
• Contribute to the continuous improvement of development processes and practices
• Engage in knowledge-sharing and mentorship within the team

• Employees at Amazon are often offered comprehensive health benefits—including multiple medical plan options (no pre-existing condition exclusions, 100% covered in-network preventive care), dental and vision plans, a 24/7 medical advice line from day one, expert second-opinion services, and broad mental-health support with several free counseling sessions (including pediatric). Financial wellness typically includes a 401(k) with company match (up to 2%), Restricted Stock Units (equity), FSAs, an emergency savings program, product and partner discounts, and even college-savings and home-purchase programs. Overall, the package is designed to support employees and their families’ health, finances, and day-to-day life.