The DMS Database Engineer role focuses on ensuring customer success by diagnosing and resolving complex database issues. The team emphasizes collaboration with software engineers and field engineers to simplify customer migration journeys. Members are dedicated to knowledge-sharing and mentorship, fostering an environment that supports career growth. The role requires deep expertise in database internals and the ability to communicate technical findings clearly.

• Bachelor's degree in computer science, engineering, mathematics or equivalent experience with database administration.
• 4+ years of experience with relational database technologies such as Redshift, Oracle, MySQL, or MS SQL.
• Experience with at least one scripting language (shell, Python, Perl) and a procedural language for at least one database (PL/SQL, T-SQL, etc.).
• Experience in any Big Data architecture or strong analytical skills with attention to detail.
• Experience in Linux/RHEL and knowledge of database design and implementation.
• Experience with general troubleshooting/debugging of hardware and software engineering practices in large-scale systems.
• Experience with automation and version control tools.

• Leverage expertise in database internals to diagnose and resolve complex production issues.
• Investigate and resolve customer-facing database problems including performance degradation and data corruption.
• Build automation, log analysis tools, and diagnostic scripts to accelerate troubleshooting.
• Apply knowledge of database replication technologies to guide customers through migration challenges.
• Collaborate with software development engineers on root cause analysis by reviewing code.
• Operate within the AWS ecosystem to investigate issues across infrastructure and database layers.
• Document technical findings clearly to enable support teams and customers to resolve issues independently.

• Employees at Amazon are often offered comprehensive health benefits—including multiple medical plan options (no pre-existing condition exclusions, 100% covered in-network preventive care), dental and vision plans, a 24/7 medical advice line from day one, expert second-opinion services, and broad mental-health support with several free counseling sessions (including pediatric). Financial wellness typically includes a 401(k) with company match (up to 2%), Restricted Stock Units (equity), FSAs, an emergency savings program, product and partner discounts, and even college-savings and home-purchase programs. Overall, the package is designed to support employees and their families’ health, finances, and day-to-day life.