The Site Reliability Engineer (SRE) is a strategic professional responsible for the daily operations and architectural resilience in a complex, large-scale environment. This role focuses on enhancing the reliability, performance, and efficiency of applications and services. The SRE will collaborate across the organization to ensure services are stable, scalable, and fault-tolerant. This position is key in influencing strategic decisions and fostering a culture of technical excellence.

• 10+ years of significant professional experience in production management, software development, or an equivalent field with a strong focus on Site Reliability Engineering.
• Deep understanding of SRE concepts, including SLOs, SLIs, error budgets, and toil reduction.
• Demonstrable experience with Disaster Recovery planning, resiliency testing, and fault tolerant distributed system design.
• Proficiency in deploying, managing, and troubleshooting applications on OpenShift/Kubernetes.
• Hands-on experience with modern observability tools such as Prometheus, Grafana, and AppDynamics.
• Experience with Infrastructure as Code (IaC), configuration management, and automation tools like Ansible and Terraform.

• Foster a culture of transparency, innovation, and accountability that encourages continuous improvement.
• Communicate the progress and impact of SRE initiatives to stakeholders at all levels.
• Ensure critical business applications meet stringent operational resilience requirements.
• Oversee advanced recovery testing, including Production Swing Tests and chaos engineering practices.
• Drive the adoption and development of automation to minimize recovery time.
• Collaborate across the organization to develop and scale observability solutions using modern tools.
• Partner with development teams to effectively instrument applications for insights into system health and performance.

• Citi offers a comprehensive benefits package including competitive pay, stock programs, healthcare coverage, retirement plans, paid time off, parental leave, and programs supporting employee wellbeing and professional development.