The Senior System Engineer role at Fidelity focuses on supporting the Fidelity Record Keeping system within a mainframe environment. The position requires a deep understanding of the Defined Contribution domain and involves both production and non-production support tasks. The team is dedicated to ensuring the stability and availability of critical applications while collaborating with business partners to resolve incidents. Candidates will leverage their technical expertise to maintain and enhance financial systems.

• 10 years of experience in Mainframe development, enhancement, or support.
• Bachelor's degree in a related field or equivalent experience.
• Production support experience with financial systems.
• Proficiency in COBOL, Assembler 370, JCL, DB2, VSAM, and CICS.
• Proven analytical and problem-solving skills.
• Experience coding, testing, and implementing COBOL and Assembler 370 solutions.
• Effective communication skills, both written and verbal.
• Ability to learn complex processes quickly and work independently.

• Address business incidents related to the Fidelity Record Keeping system.
• Perform production and non-production support work.
• Research and resolve issues related to application abends and infrastructure changes.
• Collaborate with client relationship managers and product teams to address reported incidents.
• Support batch cycles and online environments for the Fidelity Record Keeping application.
• Triage incidents and ensure timely resolution.
• Maintain and enhance systems in the MVS mainframe environment.

• Fidelity offers competitive compensation, annual bonuses, retirement contributions, comprehensive healthcare coverage, parental leave, tuition assistance, wellness programs, and extensive professional development opportunities.