The Senior Manager of Site Reliability Engineering at Netflix will lead a crucial infrastructure organization focused on setting reliability standards and managing the SRE team for streaming architecture. This role involves navigating a rapidly evolving infrastructure landscape that increasingly incorporates AI agents for incident management and reliability improvements. The successful candidate will be responsible for building a world-class SRE function and ensuring engineering accountability through transparent reliability metrics. Collaboration with various teams to mitigate systemic failures and communicate technical risks to executives is also essential.

• 12+ years of experience in software or infrastructure, with at least 5 years in senior SRE leadership.
• Deep fluency in cloud-native technologies such as AWS or GCP, containers, and service mesh.
• Proven ability to influence technical adoption across complex organizations without relying on mandates.
• Strong communication skills to articulate technical trade-offs to non-technical stakeholders.

• Build and scale a world-class SRE function and define the operating model for collaboration with product and infrastructure teams.
• Establish company-wide reliability standards and publish transparent reliability scorecards.
• Collaborate with CDN, Playback, and Ads teams to eliminate systemic failures.
• Translate technical reliability data into actionable business risks for executives.

• Employees at Netflix are often offered flexible, people-first benefits—unlimited time away, generous parental leave, global family-forming support, mental-health programs (mindfulness, free counseling/coaching), and health coverage tailored by country. Financially, Netflix pays at personal top-of-market and lets employees choose their mix of cash vs. fully-vested 10-year stock options, alongside donation and volunteer matching. Convenience perks can include trust-based travel/expense policies, relocation support, and “Work, Not Drive” rideshare flexibility.