The role is for an experienced Mainframe Storage professional responsible for managing data stored on disk and tape in enterprise mainframe environments. The candidate will support and administer core storage and data management products, ensuring data availability, integrity, and recoverability for mission-critical systems. This position requires collaboration with business and operational teams to resolve storage-related issues and implement improvements. Participation in on-call rotations and providing Tier 1 operational support is also expected.

• Bachelor's degree in Computer Science or related field
• Minimum of 5+ years of progressive experience in mainframe technical support
• At least 5+ years of z/OS mainframe operating system support in a system programming role
• Advanced IBM z/OS Mainframe Storage expertise
• Strong knowledge of VSAM structures, including allocation, tuning, and support models

• Provide operational support for data backup, recovery, disaster recovery, and high-availability solutions
• Ensure adherence to best practices and operational standards
• Provide technical leadership and guidance to peers
• Collaborate closely with business and operational teams to resolve storage-related issues
• Participate in on-call rotations and provide Tier 1 operational support to production environments

• Fidelity offers competitive compensation, annual bonuses, retirement contributions, comprehensive healthcare coverage, parental leave, tuition assistance, wellness programs, and extensive professional development opportunities.