The Prime Customer Experience Engineering (CXE) team is seeking a Software Development Engineer to build AI-native platforms that transform how customer experiences are developed. The CX Authoring team focuses on creating self-service tools and frameworks that enable teams to deploy customer experiences globally. This role emphasizes innovation in generative AI, scalable distributed systems, and self-service tooling. The ideal candidate will contribute to the development of advanced technologies that enhance Prime member engagement and growth.

• 3+ years of non-internship professional software development experience
• 2+ years of non-internship design or architecture experience of new and existing systems
• 1+ years of software development engineer or related occupational experience
• 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications using C#, C++, Java, or Perl
• 1+ years of Object Oriented Design experience
• Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
• Experience programming with at least one software programming language
• 3+ years of full software development life cycle experience, including coding standards, code reviews, source control management, build processes, testing, and operations

• Build the GenAI-powered future of Prime experiences by designing and developing Agentcore infrastructure and multi-agent orchestration capabilities.
• Collaborate with experienced cross-disciplinary teams to conceive and bring innovative products and services to market.
• Design and build innovative technologies in a large distributed computing environment.
• Create solutions that run at incredible scale and speed, serving hundreds of millions of Prime customers.
• Build distributed, fault-tolerant systems that are scalable, low cost, and easy to manage.
• Design and code solutions starting with broadly defined problems, owning features end-to-end.
• Work in an agile environment to deliver high-quality software with rapid development cycles.

• Employees at Amazon are often offered comprehensive health benefits—including multiple medical plan options (no pre-existing condition exclusions, 100% covered in-network preventive care), dental and vision plans, a 24/7 medical advice line from day one, expert second-opinion services, and broad mental-health support with several free counseling sessions (including pediatric). Financial wellness typically includes a 401(k) with company match (up to 2%), Restricted Stock Units (equity), FSAs, an emergency savings program, product and partner discounts, and even college-savings and home-purchase programs. Overall, the package is designed to support employees and their families’ health, finances, and day-to-day life.