The Technical Consultant - Apptio Premier Success role at IBM focuses on providing technical expertise and guidance to customers who have purchased Apptio's solutions. This position requires a collaborative individual who is passionate about customer success and can effectively communicate technical best practices. The consultant will work closely with clients to ensure they derive measurable value from their Apptio implementations. This highly visible role involves cross-functional collaboration to enhance customer satisfaction and adoption of Apptio's product suite.

• High School Diploma or GED is required, with an Associate's Degree or College Diploma preferred.
• Prior experience as a technical consultant, software implementation specialist, or technical analyst for medium to large-scale businesses using Apptio or competitive SaaS solutions is necessary.
• Strong communication skills, including the ability to present effectively over the phone and in person.
• Experience in technical services or technical account management is preferred.

• Act as the customer's technical expert and advisor to provide guidance on IBM-Apptio solutions.
• Become a technical expert on the core ApptioOne platform and associated technologies.
• Drive customer enablement plans aligned with the customer's Technology Business Management roadmap.
• Mentor customers to improve efficiency with the Apptio solution through best practices.

• IBM offers competitive compensation, healthcare coverage, retirement programs, paid parental leave, tuition assistance, wellness programs, flexible work options, and extensive learning and certification resources.