The role involves providing customer service for the troubleshooting, diagnosing, and repairing of complex capital equipment at customer sites. The KLA Services team, based in Milpitas, CA, focuses on maintaining high performance and productivity of products through a flexible portfolio of services. This position requires accountability for customer satisfaction and operational quality of system equipment. The team collaborates closely with field teams and customers across various business sectors.

• Bachelor's Level Degree
• 0 years of related work experience

• Update, troubleshoot, diagnose, and repair highly complex capital equipment at customer sites.
• Represent the company to the customer and ensure customer satisfaction with service.
• Assure operational quality of system equipment.
• Coordinate actions with customers to minimize downtime.
• Provide assistance to Installation Engineers in resolving problems.

• Employees at KLA are often offered competitive pay with bonuses, a 401(k) match, an employee stock purchase program, and financial perks like student-debt assistance, planning support, and group insurance discounts. Health and lifestyle benefits typically include medical/dental/vision, life and other voluntary coverages, paid time off and holidays, family leave, backup care, wellness rewards, gym discounts, and community-volunteering opportunities. Employees also get strong growth support through tuition reimbursement, KLA’s corporate learning center, education awards, and engineering certification programs.