The Product Delivery Analyst on the BCG X Merch AI team is responsible for delivering and supporting retail applications and agents for clients. This role involves independently managing deployments, improving app functionality, and collaborating with various stakeholders. The analyst will also gather requirements, advise on best practices, and optimize processes to enhance client impact. A strong interest in technology and AI, along with excellent communication skills, is essential for success in this position.

• Deep expertise in cloud platforms, applications, analytics, and software deployment.
• Experience in deploying B2B applications and providing end-user support.
• Ideally, experience in brick-and-mortar and e-commerce retail organizations.
• A degree in business, economics, computer science, mathematics, or a related field.
• Knowledge of SQL, data visualization tools, and proficiency in Excel.

• Own the deployment of Merch AI and accelerate speed to go-live.
• Gather requirements from internal and external clients and advise on best practices.
• Coordinate the sourcing and preparation of data from clients.
• Manage client infosec processes and oversee application deployments.
• Train client end users and guide them in using the application.

• Employees at BCG are often offered comprehensive medical, dental, and vision coverage with no monthly premiums and $10 copays, plus mental-health resources (EAP, telehealth, meditation app), medical second opinions, FSAs, annual fitness reimbursement, and life and disability insurance. Compensation typically includes competitive pay, annual bonuses, generous retirement contributions with a 401(k), and robust time off, including vacation, holidays, sick leave, bereavement, and enhanced parental leave up to 22 weeks for birth parents and 14 weeks of bonding for all new parents. Additional perks include adoption and fertility assistance, transportation benefits, backup child and elder care, and flexible hybrid or remote work options.