The Customer Quality Specialist will serve as the on-site quality lead and primary point of contact for customer quality matters in Starkville, MS. This role focuses on providing real-time support during engine builds to identify and resolve quality issues while ensuring adherence to quality standards such as IATF 16949 and APQP. The specialist will collaborate with cross-functional teams to support Safe Launch and Value Package Introduction activities, ensuring product and process readiness. Strong problem-solving skills and a customer-focused mindset are essential for success in this position.

• A college, university, or equivalent degree is required, preferably in Engineering or a related technical or scientific subject.
• Green Belt Certification is preferred.
• A minimum of 2 years of relevant experience is required.
• This position may require licensing for compliance with export controls or sanctions regulations.

• Serve as the on-site quality lead and primary point of contact for customer quality issues.
• Provide real-time support during engine builds to resolve quality issues and lead containment actions to prevent production disruption.
• Coordinate cross-functional responses between the customer site and plant.
• Support Safe Launch and Value Package Introduction activities.
• Verify product and process readiness during builds.
• Ensure adherence to IATF 16949, APQP, PPAP, and customer-specific requirements.

• Employees at Cummins are often offered comprehensive benefits that support financial wellness (retirement savings/401(k) or pension options and profit-sharing), health and wellness (medical, dental, life insurance, FSAs), and professional growth through training and tuition reimbursement—sometimes including full education funding. Work-life perks commonly include paid vacation and holidays, parental leave and adoption assistance, flexible work arrangements, inclusion-focused programs, and paid volunteer time to give back to the community.