The ServiceNow Consulting Manager role at EY focuses on leading ServiceNow Transformation teams to deliver complex technical initiatives. This position involves interacting with business stakeholders to evaluate and analyze business requirements, translating them into technical specifications. The manager will also mentor a multi-disciplinary team while establishing and maintaining client relationships. This role requires innovative problem-solving skills and offers opportunities for professional growth in a dynamic environment.

• A bachelor's degree in Computer Science, Information Systems Management, Engineering, or a similar discipline.
• Typically, no less than 4 - 6 years of relevant ServiceNow HRSD project experience.
• ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD).
• Minimum of one ServiceNow certification such as Certified Implementation Specialist – HR Service Delivery.
• 5+ years of Big 4 or equivalent consulting experience.

• Lead workstream delivery and ensure effective management of processes and solutions.
• Track deliverable completion and project status, ensuring alignment with performance objectives.
• Actively participate in client working sessions, leading workstreams from planning through execution and closure.
• Manage and mentor a multi-disciplinary team of 5-10+ resources including offshore resources.
• Provide guidance and industry-leading practice expertise for ServiceNow HRSD process implementations.

• Ernst & Young (EY) offers a comprehensive and competitive benefits package designed to support the well-being of its employees across various dimensions.