The ServiceNow Senior Consultant role at EY focuses on leading transformation teams in the ServiceNow Enterprise Service Management area. This position involves engaging with clients to understand their business needs and delivering effective technology solutions. The consultant will bridge the gap between business requirements and technical implementations while mentoring a multi-disciplinary team. This role offers opportunities for professional growth and the chance to make a significant impact on client projects.

• A bachelor's degree in Computer Science, Information Systems Management, Engineering, or a similar discipline is required.
• Typically, 2 to 4 years of relevant ServiceNow project experience is necessary.
• ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) certification is required.
• A minimum of one ServiceNow implementation specialist certification is needed.
• 3+ years of Big 4 or equivalent consulting experience is preferred.

• Engage with clients and internal teams to ensure successful project delivery.
• Interact with business stakeholders to evaluate business models and processes.
• Analyze newly implemented technology solutions to verify they meet business requirements.
• Collaborate with technical teams to design and deliver system architecture solutions.
• Lead client conversations and workshops that connect ServiceNow capabilities to business outcomes.

• Ernst & Young (EY) offers a comprehensive and competitive benefits package designed to support the well-being of its employees across various dimensions.