The PMO Program Manager at Apple Services Engineering will oversee program delivery excellence by integrating people, process, and technology. This role is crucial in driving program oversight, release management, and change enablement within the ASE PMO. The manager will leverage AI-powered tools to enhance workflows and team productivity. The position requires strong communication skills and the ability to build trust across various organizational levels.

• 5+ years of program management experience in cross-functional software engineering environments
• Demonstrated AI fluency with the ability to apply AI to improve program workflows
• Experience in change management principles with a track record of driving sustainable behavioral change
• Experience with knowledge management systems, bug tracking, and PM reporting tools
• Bachelor's degree or equivalent work experience
• Exceptional written and verbal communication skills
• Proven ability to build trust-based relationships across all levels
• Strong technical aptitude and self-directed learning ability
• PMP certification is a plus

• Drive program oversight and release management within the ASE PMO
• Implement change enablement strategies to enhance team productivity
• Utilize AI-powered tools to reshape planning and communication processes
• Build and sustain communities within the organization to promote shared learning
• Anticipate leadership and organizational needs and course-correct as necessary
• Influence stakeholders without authority in complex environments

• Employees at Apple are often offered comprehensive benefits that support physical and mental well-being—flexible medical plans, confidential counseling, onsite wellness centers at major campuses, and resources for fitness and daily life. Families typically receive fertility support, paid parental leave with gradual return, caregiving leave, and dependent-care guidance, while financial perks commonly include stock grants (with purchase discounts), 401(k) matching, and income-protection coverage. Employees also see robust time off, Apple University learning and tuition reimbursement, donation matching and paid volunteer hours, and deep product and partner discounts.