Apple's US Decision Intelligence team is seeking a Senior AI Engineer who is passionate about developing and operating AI solutions that enhance Apple Sales and customer experiences. The role involves building, testing, and optimizing intelligent agents and AI features across sales data platforms. The ideal candidate will have extensive experience in machine learning and software engineering, particularly with large language models (LLMs). This position requires strong collaboration skills and the ability to manage multiple priorities in a dynamic environment.

• 10+ years of experience in machine learning, software engineering, or data science with a focus on Applied AI and LLMs.
• Proficiency in Python and frameworks such as FastAPI and LangChain.
• Hands-on experience with LLM APIs, embeddings, vector databases, and retrieval-augmented generation workflows.
• Strong grounding in data structures, asynchronous programming, and pipeline orchestration.
• Experience with agent orchestration frameworks like LangGraph or Google ADK.
• Familiarity with agentic engineering patterns and telemetry frameworks for AI agents.
• B.S. Degree in Computer Science/Engineering or equivalent work experience.
• Strong communication skills to convey technical content to diverse audiences.

• Lead the development of AI projects from inception to completion.
• Build and optimize intelligent agents and retrieval pipelines.
• Design business-context layers that integrate structured and unstructured data.
• Communicate results and insights effectively to partners and senior leaders.
• Balance rapid prototyping with production readiness for scalable features.
• Collaborate across multiple teams to manage competing priorities.

• Employees at Apple are often offered comprehensive benefits that support physical and mental well-being—flexible medical plans, confidential counseling, onsite wellness centers at major campuses, and resources for fitness and daily life. Families typically receive fertility support, paid parental leave with gradual return, caregiving leave, and dependent-care guidance, while financial perks commonly include stock grants (with purchase discounts), 401(k) matching, and income-protection coverage. Employees also see robust time off, Apple University learning and tuition reimbursement, donation matching and paid volunteer hours, and deep product and partner discounts.