The Windows Systems Engineer role focuses on managing and transforming Windows infrastructure services for Amazon Dedicated Cloud environments supporting U.S. Government customers. The team is responsible for critical services such as Active Directory and DNS, and aims to implement Infrastructure as Code to enhance automation and efficiency. This hands-on position requires the candidate to support existing services while developing automation solutions to streamline operations. A strong emphasis is placed on collaboration, mentorship, and maintaining security compliance.

• Associate's degree, or Cloud+ or GICSP or GSEC or SSCP certification.
• 5+ years of experience supporting Windows operating systems with knowledge in at least four of the core competencies: AD, DHCP, PowerShell, Email workflow, SCCM, SCOM, Windows OS, DNS, and disaster recovery/business continuity.
• Experience administering and maintaining Active Directory Windows-based networks.
• Demonstrated ability to script in the Windows environment using PowerShell.
• Current, active US Government Security Clearance of TS/SCI with Polygraph.
• Experience operating in air-gapped or isolated network environments.
• Familiarity with ECM/SCCM/MECM for OS deployment and patch management.
• Experience with Git-based workflows and code review processes.
• Experience with AWS CI/CD configurations and pipelines.
• Understanding of WSUS, PKI/certificate services, or identity management.
• Experience building monitoring and alerting for Windows services.

• Support and maintain Windows infrastructure services across multiple isolated ADC environments.
• Build and maintain Ansible playbooks and PowerShell automation for service management.
• Troubleshoot and resolve service issues across the Windows infrastructure stack.
• Migrate existing manual operational processes to code-defined, repeatable automation.
• Define and monitor service health metrics and build alarming for proactive response.
• Ensure services meet security compliance and hardening requirements.
• Create and maintain operational documentation including runbooks and standard operating procedures.
• Mentor junior team members on Windows infrastructure and automation practices.
• Participate in on-call rotation for service-impacting events.

• Employees at Amazon are often offered comprehensive health benefits—including multiple medical plan options (no pre-existing condition exclusions, 100% covered in-network preventive care), dental and vision plans, a 24/7 medical advice line from day one, expert second-opinion services, and broad mental-health support with several free counseling sessions (including pediatric). Financial wellness typically includes a 401(k) with company match (up to 2%), Restricted Stock Units (equity), FSAs, an emergency savings program, product and partner discounts, and even college-savings and home-purchase programs. Overall, the package is designed to support employees and their families’ health, finances, and day-to-day life.