Amazon.com’s Search org is seeking an engineer to join the Search Operations team, which is responsible for managing one of the largest search infrastructures on the Internet. The team focuses on operational support for search front-end services and aims to enhance customer experience by maximizing availability and performance. They prioritize operational excellence and continuous improvement while advocating for a healthy work-life balance. The role includes on-call responsibilities and opportunities for career growth through diverse project involvement.

• Experience in automating, deploying, and supporting infrastructure.
• Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, or Rust.
• Experience with Linux/Unix.
• Experience with CI/CD pipeline build processes.
• Bachelor's degree in a related field.

• Protect the Search customer experience by mitigating and resolving high severity events.
• Own the post-incident analysis process to prevent recurrence of issues.
• Develop and own innovative software solutions to automate incident response workflows.
• Assist engineers on call with root-causing high severity events and present mitigation options.
• Participate in a follow-the-sun on-call rotation to represent Search during large scale events.

• Employees at Amazon are often offered comprehensive health benefits—including multiple medical plan options (no pre-existing condition exclusions, 100% covered in-network preventive care), dental and vision plans, a 24/7 medical advice line from day one, expert second-opinion services, and broad mental-health support with several free counseling sessions (including pediatric). Financial wellness typically includes a 401(k) with company match (up to 2%), Restricted Stock Units (equity), FSAs, an emergency savings program, product and partner discounts, and even college-savings and home-purchase programs. Overall, the package is designed to support employees and their families’ health, finances, and day-to-day life.