The AWS Intelligence team is seeking highly motivated engineers to implement and operate innovative cloud computing solutions for U.S. Government agencies. This role focuses on troubleshooting complex system operations and ensuring operational excellence. Engineers will work with cutting-edge cloud technologies and be part of a team dedicated to solving technical problems. The position requires adaptability and a commitment to providing the best customer experience.

• High school diploma or equivalent, or A+ or CND or Network+ or Security+ certification.
• 1-3 years of experience with Systems Administration in Linux/Unix.
• 1-3 years of experience with Networking concepts such as TCP/IP and DNS.
• 1-3 years of experience with troubleshooting and support for technical IT issues.
• Current, active US Government Security Clearance of Top Secret or above.
• Experience with internet fundamentals and cloud computing concepts.
• Experience with AWS core services and command line interface.
• Experience with compute, database, and storage concepts.
• Experience with virtualization technologies such as VMware or Hypervisor.
• Experience with security concepts and best practices.

• Execute a defined set of tasks on schedule.
• Identify ineffective processes and suggest improvements.
• Detect and address defects in technical implementations.
• Understand and manage operational risks.
• Resolve, mitigate, or escalate operational concerns in a timely manner.
• Provide troubleshooting and operations support for complex systems.
• Innovate to automate operational tasks.

• Employees at Amazon are often offered comprehensive health benefits—including multiple medical plan options (no pre-existing condition exclusions, 100% covered in-network preventive care), dental and vision plans, a 24/7 medical advice line from day one, expert second-opinion services, and broad mental-health support with several free counseling sessions (including pediatric). Financial wellness typically includes a 401(k) with company match (up to 2%), Restricted Stock Units (equity), FSAs, an emergency savings program, product and partner discounts, and even college-savings and home-purchase programs. Overall, the package is designed to support employees and their families’ health, finances, and day-to-day life.