The Business Analyst Manager role at Apple focuses on leading a team of analysts within the Americas Reseller Operations team. This position combines business acumen with analytical skills to drive insights that influence high-level decisions. The manager will bridge business operations and technical teams, ensuring tools and systems evolve with the business. The role emphasizes operational excellence, team leadership, and the integration of advanced analytics and emerging technologies.

• 5+ years of relevant experience in supply chain, operations, demand planning, or sales operations
• Bachelor's degree in a relevant field
• 2+ years of team management experience
• Experience leading analytics teams through technology or methodology transitions
• Familiarity with AI/ML concepts and generative AI applications
• Experience with advanced analytics and business intelligence platforms
• Strong executive presence with the ability to influence decisions at all levels
• Excellent written and verbal communication skills

• Lead a team of business analysts focused on reseller channel metrics and partner insights
• Guide the team in building models and developing actionable insights
• Drive alignment discussions with cross-functional partners
• Aggregate key channel insights to influence business decisions
• Identify and lead process and system improvement opportunities
• Serve as the primary liaison between business operations and technical teams
• Identify opportunities for emerging technologies to improve operations
• Become an authority on supply chain KPIs and channel complexities

• Employees at Apple are often offered comprehensive benefits that support physical and mental well-being—flexible medical plans, confidential counseling, onsite wellness centers at major campuses, and resources for fitness and daily life. Families typically receive fertility support, paid parental leave with gradual return, caregiving leave, and dependent-care guidance, while financial perks commonly include stock grants (with purchase discounts), 401(k) matching, and income-protection coverage. Employees also see robust time off, Apple University learning and tuition reimbursement, donation matching and paid volunteer hours, and deep product and partner discounts.