JobsPlatform Customer Engineer, Manufacturing
Job description
The Platform Customer Engineer for Manufacturing at Google will partner with technical sales teams to enhance customer engagement and drive the adoption of Google Cloud solutions. This role focuses on understanding customer challenges and delivering tailored cloud solutions that improve productivity and collaboration. The engineer will act as a trusted advisor, facilitating technical discussions and troubleshooting issues. Additionally, they will work closely with product marketing and engineering teams to stay updated on industry trends and product enhancements.
Requirements
- Bachelor's degree or equivalent practical experience.
- 10 years of experience with cloud native architecture in a customer-facing or support role.
- Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
- Experience engaging with, or presenting to, technical stakeholders or executive leaders.
- Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.
Responsibilities
- Develop and own the technical account plan and strategy, participating in planning and supporting sales motions.
- Combine sales, programming, and solutions architecture expertise to prove the value of Google Cloud Platform through complex demos, pilots, and workshops.
- Architect cross-pillar solutions, drive technical wins, and define initial delivery plans for customers.
- Facilitate the post-sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.
- Maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration, or implementation phases.
Benefits
- Employees at Google are often offered benefits like comprehensive health insurance, 401(k) matching, and flexible work arrangements, among other benefits.
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