The AI Outcome Customer Engineer in Forward Deployed Engineering at Google is responsible for bridging the gap between pre-sales agreement shaping and post-sales execution. This role involves technical design, systemic debugging, and ensuring seamless integration of AI solutions into customer environments. The engineer will work closely with account teams and serve as a liaison to core product and engineering teams. This position is pivotal in driving customer success and shaping the future of cloud technology.

• Bachelor’s degree or equivalent practical experience.
• 7 years of experience troubleshooting technical issues for internal/external partners or customers.
• Experience in either system design or reading code, such as Java, C++, or Python.

• Partner with account teams during technical evaluation phases to assess project feasibility and shape proposals.
• Lead upfront technical design for enterprise-grade AI solutions, ensuring secure integration into customer data pipelines.
• Diagnose and resolve complex customer implementation issues and identify core product bugs.
• Serve as the liaison to core product and engineering teams, translating field feedback into actionable feature requests.
• Steer implementation strategy through technical authority and architectural foresight.

• Employees at Google are often offered benefits like comprehensive health insurance, 401(k) matching, and flexible work arrangements, among other benefits.