The Engagement Manager at NVIDIA will play a crucial role in guiding customer-facing coordination for complex infrastructure engagements. This position involves connecting technical teams, customer leaders, and NVIDIA decision makers to ensure project progress and risk management. The ideal candidate will have a strong background in infrastructure and customer leadership, focusing on delivering clear communication and strategic oversight. The role requires collaboration with various stakeholders to provide a seamless experience for customers.

• BS/MS in Computer Science, Engineering, or a similar technical area, or equivalent experience.
• 10+ years of total experience in customer-facing coordination, engagement leadership, technical delivery, accelerated computing systems, large-scale infrastructure, or enterprise cloud programs.
• Demonstrated success guiding cross-functional teams in matrixed organizations and holding teams accountable to commitments.
• Experience creating structured executive updates with RAG view, risk register, action tracker, delivery plan, and VP-level summary.
• Excellent communication, partner management, and influencing skills, with technical depth in data center systems, AI platforms, networking, compute, storage, or cloud-scale programs.
• Ability to travel up to 25% and support occasional weekend work when required for critical customer deployments, site events, or time-sensitive issue resolution.

• Keep strategic customer engagements moving by connecting the right people, clarifying decisions, and leading all aspects of project progress.
• Partner closely with project delivery managers, Solution Architects, Sales, OEM/SI partners, Operations, NVIDIA customer support, and NVIS leadership.
• Guide account coordination from early planning through bring-up, support handover, and day-2 readiness.
• Create concise updates with RAG view, executive summary, delivery progress, top risks, open actions, and path-to-green plans.
• Drive fast resolution of P0/P1 blockers and material customer, delivery, commercial, or operational risks with clear recommended actions.
• Align scope and commercial commitments with Sales and Solution Architecture, including support packages, software licensing, and professional services expectations.
• Provide clear technical guidelines for key customer requirements.

• Employees at NVIDIA are often offered comprehensive, day-one benefits—including medical, dental, and vision coverage with HSA support, life and disability insurance, an Employee Assistance Program, and a 401(k) with auto-enrollment. Many roles also have generous time off and holidays, donation matching (up to $10,000), and a wide menu of extras like FSAs, commuter benefits, legal and identity-theft protection, pet insurance, and wellness discounts. Optional programs can include student-loan and home-purchase support, plus family care resources and expert medical services.