The role involves delivering expert technical support to ensure optimal tool performance in customer fabs. The team focuses on innovation and collaboration with engineering teams to resolve issues and improve products. The position requires maintaining strategic customer relationships and providing technical presentations and training. Travel may be required up to 20% to support high-volume manufacturing sites.

• Master's Level Degree with 0 years of related work experience or Bachelor's Level Degree with 2 years of related work experience.

• Deliver expert technical support that ensures optimal tool performance in customer fabs.
• Implement detailed installation plans.
• Develop and implement applications that solve customer problems using existing and pre-release products.
• Work with engineering teams to resolve hardware/software issues and scope feature requests.
• Coordinate activities with customers and internal teams.
• Maintain strategic customer relationships.
• Deliver technical presentations and customer training.
• Assist sales teams with technical assessments and product specifications.

• Employees at KLA are often offered competitive pay with bonuses, a 401(k) match, an employee stock purchase program, and financial perks like student-debt assistance, planning support, and group insurance discounts. Health and lifestyle benefits typically include medical/dental/vision, life and other voluntary coverages, paid time off and holidays, family leave, backup care, wellness rewards, gym discounts, and community-volunteering opportunities. Employees also get strong growth support through tuition reimbursement, KLA’s corporate learning center, education awards, and engineering certification programs.