The Customer Engineer position is an entry-level role focused on serving as a technical liaison between OEMs and internal teams within the Business Service segment. Located in Salt Lake City, UT, this role emphasizes customer and product integration during new product development. The engineer will drive root-cause resolution, strengthen installation quality, and ensure seamless communication between technical teams and customers. The position requires strong problem-solving skills and the ability to manage multiple priorities in a customer-focused environment.

• Bachelor's degree in Engineering or related STEM field is required.
• Experience supporting OEM customers, product integration, machine systems, or technical troubleshooting activities is preferred.
• Strong communication and problem-solving skills are essential.
• Ability to interpret technical requirements, installation guidelines, and engineering documentation is necessary.

• Serve as the primary technical liaison between OEM customers and cross-functional internal teams during product integration.
• Lead Installation Quality Assurance (IQA) reviews and support prototype machine validation.
• Coordinate with Sales, service, controls/calibration, manufacturing, and design engineering teams to ensure successful product implementation.
• Drive root-cause resolution by investigating integration and installation issues.
• Translate customer needs into functional product requirements using deep product knowledge.

• Employees at Cummins are often offered comprehensive benefits that support financial wellness (retirement savings/401(k) or pension options and profit-sharing), health and wellness (medical, dental, life insurance, FSAs), and professional growth through training and tuition reimbursement—sometimes including full education funding. Work-life perks commonly include paid vacation and holidays, parental leave and adoption assistance, flexible work arrangements, inclusion-focused programs, and paid volunteer time to give back to the community.